When you install or remove Adobe Acrobat, you receive a Windows error message stating suspended, incomplete or interrupted installation. The Acrobat installation fails, and the installer is unable to roll back the incomplete installation successfully.
Possible error messages include the following:
- 'Error 1704. An installation of Adobe Acrobat or Adobe Reader is currently suspended.'
- 'Internal Error 2711. The specified feature name 'PatchExtras' not found in the feature table.'
- 'Error 1500. Another installation is already in progress. Complete that install before proceeding with this installation.'
Adobe Acrobat Pro 11 Error 16
PS: I'm using windows 8 Pro and I had acrobat 10 working on my pc before and everything was fine but I had to uninstall it in order to install acrobat 11. Ali Bogus This question has not yet been answered.
Has anyone managed this? I can't get it to work - I'm creating an application with AcroStan.MSI /t AcroStan.MST and have tried this and all the other crap shown online to no avail. I can't get Acrobat Reader XI to install either with its MSI file, whereas if I use the same commands with the Acrobat Reader X MSI file it works perfectly. The error code is, 'Error 16.' I have uninstalled and reinstalled the product numerous times. The problem does not go away, my reason for posting this message. I would appreciate advice on my situation as. In this tutorial, we're going to learn how to Fix Error 16 in all Adobe products. Read more and get links mentioned in the video check here: http://bit.ly/2D. Problem: Acrobat crashes while closing a document if there are any pending calls remaining from the Cloud-Powered search service. 4302145 Problem: Advanced search is very slow on a document opened from the cloud. 3955306 Problem: New Smart Find functionalities do not work in the Safari browser (Version 11.1.1.
A power outage, premature system shutdown, or system issue causes the Windows installer corruption. Cancelled installations roll back the installation actions and do not result in a suspended installation.
To solve the error, perform one of the following steps:
Note:
This procedure involves editing the Windows registry. Adobe doesn't provide support for editing the registry, which contains critical system and application information. Make sure to back up the registry before editing it. For more information about the registry, see the Windows documentation or contact Microsoft.
Navigate to the key: HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionInstaller and check if
Inprogress key exists.
Solution 2: Unregister and re-register the Windows Installer service.
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I use the CustWiz11 to install the native setup.exe that will install Acrobat Pro 11 silent with updates shut off and unlocked for non admin user activation.
1. Extract the files from the installer.
2. Download and install the Adobe Customization wizard XI. (you require the 11 version).
3. Open custwiz and select the extracted acropro.msi.
4. Populate the wizard by shutting off updates, adding serial key, removing access to the Adobe services online, and accepting the EULA.
5. Save the package as the same name (by default) as the MST beside the original MSI.
6. In the extracted source binaries directory select the setup.ini and edit in the following (notice the languages are removed as no modal is required):
[Startup]
RequireOS=Windows XP
RequireMSI=3.1
RequireIE=7.0.0000.0
Require64BitVC10RT=1
[Product]
msi=AcroPro.msi
CmdLine=TRANSFORMS=AcroPro.mst /PASSIVE /NORESTART /LOG C:WINDOWSTEMPInstall-MSI_AdobeAcrobatPro11.log
vcrtMsi=vc_red.msi
vcrtDir=VC10RT_x64
[Windows XP]
PlatformID=2
MajorVersion=5
MinorVersion=1
ServicePackMajor=3
[MSI Updater]
Path=WindowsInstaller-KB893803-v2-x86.exe
7. Finally, Create a wrapper script that will do the following:
a) Uninstall existing product:
msiexec /X {AC76BA86-1033-FFFF-7760-000000000006} /PASSIVE /NORESTART /LOG C:WINDOWSTempUNINSTALL-Acrobat_Pro_11.0.LOG
b) Install the product (elevated as admin):
%PACKAGESOURCEFILES%setup.exe
Acrobat 11 Error 16 Adobe
(no switches running setup.exe)